Do you have a passion for helping people and a deep appreciation for delicious, guilt-free chocolate? Then ChocZero wants you! They’re hunting for a superstar Remote Customer Service Agent to join their awesome team.
What ChocZero’s All About:
ChocZero is about creating incredibly tasty chocolates free from the sugar you don’t want. As a part of their crew, you’ll be the friendly face (or voice) that answers customer questions on social media and their website, five days a week.
Why This Work-From-Home Gig Rocks:
- Flexibility: This remote role can be filled by folks in North America, South America, or Europe/UK time zones – as long as you’re fluent in English, you’re good to go!
- Customer-First Focus: ChocZero is all about putting its customers first. You’ll be providing top-notch service and solutions, ensuring everyone has a delightful experience, just like their chocolates!
- Be Yourself: This is a place where authenticity is key. Customers will have a variety of questions, from figuring out macros for their diet to wanting to know more about sugar-free treats. You’ll get to chat with them in a friendly, down-to-earth way, building real connections.
- Go Beyond the Script: ChocZero empowers their customer service agents to be problem-solving pros. While they provide training and resources, they encourage you to think creatively and find practical solutions that truly wow customers.
Qualities of a ChocZero Customer Service Agent:
- Chocolate Champion: You gotta love chocolate (and understand why people love it too!) Plus, a willingness to learn the ins and outs of sugar-free sweets is a bonus.
- Social Media Savvy: Navigating social media platforms and using emojis like a pro is a must.
- Grammar Guru: Exceptional written English skills are key to clearly communicating with customers.
- Organization Rockstar: Top-notch organization and time management skills, with a keen eye for detail, will keep you on top of things.
- Team Player with Independence: You can work independently but also collaborate effectively with the ChocZero crew.
- Problem-Solving Prowess: You can assess a situation, find solutions, and see things through to make customers happy.
Ready to Apply?
If you’re ready to dive into the world of delicious, guilt-free chocolate while providing exceptional customer service, ChocZero wants to hear from you! Just send your resume and details to hello@choczero.com.
Join our Just Job and Scholarship WhatsApp Group for more job and scholarship opportunities
