About ADDAS Ultimate Limited
ADDAS Ultimate Limited (ADDAS Mall) is a leading retail brand offering a wide range of essential services to customers, including groceries, household items, electronics, dining options, fashion, and clothing. We are committed to delivering world-class services to our customers.
Location: Lagos, Nigeria
Job Type: Full-time
Job Description
We are looking for an I.T Support Officer to join our fast-growing team at ADDAS Ultimate Limited. This role offers excellent benefits, opportunities for career advancement, and the chance to make a meaningful impact within the company. The ideal candidate will have a strong background in information technology, with expertise in computer systems, networks, and software applications. This role requires a proactive approach to problem-solving, attention to detail, and a commitment to maintaining and improving our IT infrastructure.
Key Responsibilities
- Install, configure, and maintain computer hardware, software, and networks.
- Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and servers.
- Provide technical support to users, addressing and resolving IT-related problems efficiently.
- Ensure the security of IT systems through data backup, antivirus protection, and access controls.
- Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
- Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
- Evaluate and recommend new technologies, tools, and solutions to enhance efficiency and productivity.
- Collaborate with other departments to understand and address IT needs and requirements.
- Plan and execute IT projects, including upgrades, migrations, and installations.
- Document IT systems, configurations, and procedures for knowledge sharing and training purposes.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2–5 years of relevant work experience in IT support or administration.
- Strong technical knowledge of computer hardware, software, and networks.
- Excellent problem-solving and troubleshooting skills.
- Familiarity with operating systems, including Windows and ICG software.
- Understanding of network protocols, security principles, and best practices.
- Ability to prioritize tasks and perform well under pressure.
- Strong communication and interpersonal skills.
- Attention to detail and accuracy in work.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are an advantage.
How to Apply
Interested and qualified candidates should send their CV to integralworkforce@gmail.com with “IT Support Officer” as the subject of the email.